Does this sound familiar?
You’re the family’s medical coordinator by default, but you’re still not sure if you’re making the right decisions
You don't know how much you can claim from MediSave and insurance, and nobody gives you a straight answer
Your family member has always used the public healthcare, but you're wondering whether going private would be any better
Why families trust us
We work for your family, not hospitals and clinics
Every recommendation comes down to one thing: which specialist is genuinely right for your condition. Our role is to understand your needs and match you with the doctor best suited to your situation.
You won't pay anything extra
The specialist's fee is exactly the same as booking directly. We'll check what your insurance covers and provide you with a clear estimate of your out-of-pocket costs.
Talk to a real healthcare insider
You'll speak to a real Care Team member who has worked inside healthcare and understands how insurance works.
We keep all medical data private
We never sell patient data, and we only share medical details with the specialist you're matched to.
How it works
Just one short message to get things started. We take care of the search, the booking, and everything that follows.
Message us
Tell our Care Team what your family member is dealing with via WhatsApp. Don't worry, you'll talk to a real person, who reads your message properly and understands what you're going through.
We find the right fit
We match your family member to the right specialist for their condition, shortlist 1 to 3 options, and confirm which are covered under their insurance panel.
You step back into the family role
We book the appointment within 24 hours and stay on as your single point of contact for every follow-up. You get to be a daughter or son again, not a coordinator.
See what their insurance actually covers
Tell us about your family member's condition and insurance plan. We’ll check which specialists are on their panel and give you a clear breakdown of what's covered, before you commit to anything.
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Frequently asked questions
Yes. Their details go only to the specialist and clinic they're matched to. We never sell patient data, and we don't share it with anyone else.
Yes. This is one of the most common reasons people reach out to us, especially before major surgery or high-risk treatments. We arrange the consultation and prepare the full case file, so the specialist has the complete history in hand and you're not left repeating everything from memory.
Yes. Once we've found the right specialist, we check them against your family member's insurance panel and work out the likely out-of-pocket cost, then share it with you before you commit. We can't speak for the insurer's final decision, but we'll make sure you go in with the clearest picture we can give you.
You don't pay us. The clinics and specialists do, through a coordination fee for the administrative work we take on, preparing the case file, arranging the appointment, and handling follow-up.
It's a fixed fee for that work, not a cut of anything and not tied to which doctor you see. We earn the same whoever we match you with, so the fee can't shape the recommendation.
