The Care Team finds the right specialist for you, at no extra cost
Comparing your options? The Care Team is real people on WhatsApp, not a bot or call centre. Tell us what's going on, and we match you to the specialist who is right for your condition and situation, never on who paid to be listed. We book within 24 hours and explain your cover.
The Care Team finds the right specialist for you, at no extra cost
Comparing your options? The Care Team is real people on WhatsApp, not a bot or call centre. Tell us what's going on, and we match you to the specialist who is right for your condition and situation, never on who paid to be listed. We book within 24 hours and explain your cover.
Who we help
Whoever you're worried about, start in the same place.
What you get
Not a list of names. A clear way forward.
Specialist booked within 24 hours, not weeks of waiting
We confirm your appointment within 24 hours of your first message
No more hours lost to searching
No 2am forums, and no results ranked by who paid the most for ads.
Know your costs before you commit
We go through what your insurance is likely to cover and what you may pay out of pocket, before you book.
A recommendation you can trust
We choose based on your specific condition and situation. None of our specialists paid to be featured, and we never take commission from doctors.
Always know what to do next
You leave every conversation with one clear next step.
How it works
Three steps. The first one takes about 15 minutes.
Message us
Tell us what's going on, on WhatsApp. A real person reads it, not a bot.
We give you 1–3 specialists to choose
We send you 1 to 3 specialists matched to your condition and situation, each with a reason. You choose who to see.
We book an appointment
Once you choose, we book your appointment within 24 hours and handle the coordination. No additional charge: you pay the same fees as going direct.
Why you trust us with this
We work for you, not a hospital or an insurer
We're independent. No employer deciding who you should see, no panel we're paid to push you onto.
We've worked inside the system
We built our careers inside Singapore’s private healthcare system, so we know how to help you find the right doctor.
You do not pay extra for going through HiA
The doctor’s fee stays the same as if you booked directly. We charge the clinic a coordination fee, not a commission tied to who you choose.
Your data stays yours
We never sell your information, and only share what's needed with the specialist you choose.
Frequently asked questions
No. None of the specialists we recommend paid to be there. We match on clinical fit.
That's one of the most common reasons people come to us. You don't need a referral letter.
We work with patients travelling to Singapore from across the region. The conversation starts on WhatsApp, the same way.
